Monday, April 2, 2012

CART Problem Solving: Communicating Sans Steno

CART Problem Solving Series
Sitting Apart
Handling Slides
Classroom Videos
Latin
Superscript and Subscript
Schlepping Gear
Late Hours
Expensive Machines
Communicating Sans Steno
Cash Flow
Lag
Summer
Test Nerves
Ergonomics
Speech Recognition, Part I
Speech Recognition, Part II
Speech Recognition, Part III
Speech Recognition, Part IV

CART PROBLEM: Conversing with someone who has a hearing loss when steno isn't an option

You know that old adage "the shoemaker's children go barefoot"? I was speaking with my 85-year-old dad on the telephone yesterday, and I realized it fit me all too well. My dad has had a pretty serious hearing loss since I was a kid. He says it's from exposure to over an hour of loud static from a television set he was fixing back in the '80s. At first it was just his high frequencies that left him, but it's been progressive over time, and these days he finds talking on the telephone a real strain. I've offered to CART our phone calls, so that he can speak to me while I answer back in steno over the internet. He didn't go for it, just like he always refused to get fitted for hearing aids (he insists that the random one he found in a bargain bin at Goodwill works just fine) and like he refused to read the CART output screen I proudly set up for him at his 80th birthday party. He thinks my job is great and he's proud of me, but he's not interested in making use of accommodations, and I've learned over the years not to push him. When we talk on the phone, he gets by with a mixture of contextual guesswork, bluffing, and asking me to repeat myself. Over the years I've learned how to be patient and clear when communicating, how to paraphrase my sentences in several different ways, avoiding words containing high frequencies (like "th", "f", and "s") as much as possible, and how to gracefully let go of something I wanted to tell him if he's decided that he can't quite get it but he wants to move on. It's not an ideal solution, but it more or less works for us, and the important stuff comes through.

Different people feel differently, though. With my clients, I always email before first meeting them if I can, so that we can discuss their preferences in text. Onsite, I try to get the steno machine set up as early as possible, so that we can communicate unambiguously, without any potential for misunderstanding. Occasionally, though, the steno machine isn't at hand. If I'm meeting one of my deaf or hard of hearing friends for lunch, they don't always want me to take out my bulky and conspicuous gear; sometimes they do, and I never have a problem with it. But sometimes they want to talk without the machine between us. There's a huge variety of communication preferences among people with hearing loss, and it's important to ask them what they prefer and then to follow their lead. If they want to sit somewhere quiet and use mostly speech reading, there are a number of things you can do to make it easier for them: Speak somewhat slowly but normally, without either shouting or over-enunciating (which can distort the ordinary motions of the lips). Insert contextual markers (like "Oh, remember when we were talking about...") when changing subjects, instead of just jumping from one topic to another. Don't speak with your mouth full, turn away in the middle of a sentence, or cover your mouth with your hand. If there's a sudden background noise like a clatter of dishes or a motorcycle going by, pause and resume when it's over. Pay attention to their body language. If they're leaning forward with their eyebrows furrowed and their mouth tight, they might be straining a lot to get what you're saying. Offer to move somewhere quieter if you can, or just ask them if you should be doing anything differently.

All of the above generally works best for people who use their ears to some extent, with or without hearing aids or cochlear implants. Speech reading without any audio input whatever can be very difficult and frustrating, so many people without much audio feedback use other methods to communicate. Learning ASL is always a good idea in our line of work, though it takes a lot of intensive study to become conversational, much less fluent. I've been studying it for a number of years, and I'm still more or less a novice, though I hope to gradually get better with time and practice. Keep in mind that a lot of people with hearing loss don't know ASL. Late-deafened and hard of hearing people are less likely than culturally Deaf people to sign, though it's never good to assume based on someone's background whether they do or not. Always ask. Many of my clients don't know ASL, and at least least two of them have preferred Cued Speech instead. I don't know Cued Speech, but I'm planning to take a crash course in it this spring. I'm excited. It'll definitely take less training than learning an entirely new language like ASL, but it's important to remember that significantly fewer people know how to cue than how to sign.


I couldn't embed it, but click here for an ASL version of Jabberwocky

If all else fails and you're still unable to use your steno machine for whatever reason, there's always the old standbys: Gesture, facial expression, and longhand writing -- or, more often these days, tapping out letters on a smartphone keyboard. Whatever method you use to communicate, just be patient, attentive, and respectful, and you'll never go far wrong.

38 comments:

  1. What a thoughtful and interesting discussion about communication, thank you.

    ReplyDelete
  2. I found this blog very useful.As you have shared the data regarding technology of communicating and this is exactly which i have been searching for since long time and finally i got it from this blog.I am a student and and i always search for my academic writing help because i always get it through online resources,as i work and get education together. So it is quite hard to get Essay help UK for my academic writing.As many individuals are going through with this online services and they are happy with it.So i am also looking for the same response from here and make the most of it.Thanks for sharing it.

    ReplyDelete
  3. This is a to a wonderful degree lighting up article. I likewise agree with your post title and your genuinely well delineate your viewpoint. I am astoundingly playful to see this post. A dedication of gratefulness is all together for share with us. Keep it up and share the more most related post.
    Essay Plus
    Awesome work!

    ReplyDelete
  4. Before critical thinking can be Cheap Essay Writing Service UK educated to kids, it must be comprehended by the two gatherings that critical thinking is a procedure. The procedure is an adventure which, when completed, finds the two gatherings glad. The catchphrases here are process and upbeat. How about we make a glance at the strides to critical thinking with a case of a grown-up and a youngster working through to an answer which makes both cheerful.

    ReplyDelete
  5. Good post. You should also click this link to get information about Hoverwatch app.

    ReplyDelete
  6. I read this complete post and I consider that different people think differently. By profession I’m an academic writer at College Assignment Help UK and just say that as you discussed CART Problem Solving Elements step by step they can be supporting for those person whose are willing to solve this issues.

    ReplyDelete
  7. I think it is better! I am not one to sit and talk on the cell phone, I simply don't have time. I have a tendency to not call individuals for that straightforward reason. Having the capacity to convey a fast content or email encourages me stay in touch with friends and family and it doesn't require up a considerable measure of investment. As said by UK Essay writing, so yes technology has made it so we can communicate better.

    ReplyDelete
  8. Sometimes, however, the steno machine isn't nearby. In case I'm meeting one of my hard of hearing or in need of a hearing aide companions for lunch, they don't generally need me to take out my cumbersome and prominent apparatus; now and again they do, and I never have an issue with it. GetMyLeather.com

    ReplyDelete
  9. Thanks for writing such a quality write-up! I hope other people get much help from this writing piece as well. Students struggling to write their assignments can opt for our online assignment help and get their coursework written by qualified assignment experts.

    ReplyDelete
  10. I am glad to have visited this site. It is a well-designed site and also contains useful information for the visitors. We are a web portal where students check & write reviews for assignments related websites. Here you can check Allassignmenthelp reviews.

    ReplyDelete
  11. Great post! I am actually getting ready to across this information which I found very interesting to read. I am working as an academic consultant in Australia and offer excellent my assignment help services to college students.

    ReplyDelete
  12. Visit us to know the reviews of different assignment writing service providers.
    allassignmenthelp reviews

    ReplyDelete
  13. I loved the post, keep posting interesting posts. I will be a regular reader…
    I am offering dissertation help to students in UK at low price.

    ReplyDelete
  14. It's interesting article very great information and helpful also.I want to know more about this related topics. Thank you for the wonderful sharing.
    Custom Logo Design

    ReplyDelete
  15. I am happy to find this post very useful for me, as it contains lot of information. I always prefer to read the quality content and this thing I found in you post. Thanks for sharing. Visit here: Assignment Help

    ReplyDelete
  16. Thanks for sharing such a nice piece of information to us. This is very knowledgeable for me. I am John and i am offering Assignment Help to students of Australia and all over the world.

    ReplyDelete
  17. Your post is very nice and i hope other people get much help from this writing piece. I also do provide writing service to students. Get my assignment help australia in affordable price.

    ReplyDelete
  18. Excellent information on your blog, thank you for taking the time to share with us. Amazing insight you have on this, it's nice to find a website that details so much information about different artists.
    visit here:- my assignment help

    ReplyDelete
  19. Excellent information on your blog, thank you for taking the time to share with us. Amazing insight you have on this, it's nice to find a website the details so much information about different artists.
    visit here:- assignment help melbourne

    ReplyDelete
  20. I should thank you for the undertakings you have made in making this article, this is really nice and useful information.
    Website Design Company

    ReplyDelete
  21. I really happy found this website eventually.. Really informative and inspirative !!Thanks for the post and effort ! Please keep sharing more such article. I've really like your blog and inspire me in many ways We have already set a high standard for coursework help.
    visit here:- coursework help

    ReplyDelete
  22. Who can write my assignment online in UK? Hire MyAssignmentHelp.Co.Uk will do your assignment online for you. They can directly place the order by using the online order form displayed on the homepage. Once students place their request for getting their assignments written by well-qualified experts, our operation sends them a free assignment quote. Avail best price and higher grades. When they agree to make the payment, the order gets confirmed. In the last step, they receive the completed assignment in their account before the deadline.

    ReplyDelete
  23. It is one of the finest websites I have stumbled upon. It is not only well developed, but has good content as well. It could prove to be an inspiration for many other entrepreneurs. Our company is into Assignment Help sector and helps pupils in completing their academic tasks. Students can use our service for the same purpose.

    ReplyDelete
  24. This is so good I do social media marketing for a living and understand the importance of social media not only in a business, but also for a church. There’s so much more potential that we can fulfill on social for the dissertation writing service.

    ReplyDelete
  25. The main thing for a small business owner about hiring a digital marketing agency they want to see a return on their investment and do not want to have to put in a lot of effort to acquire it from marketing.

    anniversary wishes to daughter and son in law

    ReplyDelete
  26. Online assignment help by My Assignment Services has been trusted by millions of students worldwide for over a decade. We have been providing complete academic assistance to students struggling with their college and university tasks. Whether it is an essay, dissertation, case study or any other form of assessment, you can trust us for 100% original, well-researched and referenced academic documents that ensure High-Distinction grades. An online assignment help, academic services provider such as My Assignment Services, is well-known for its 24-hour online assistance on the WhatsApp platform. Students can reach out to us with their queries at any point of the day or night and get the most effective solutions for them. Our best online academic help experts talk about how to select and evaluate the right academic sources, Cheap Assignment Help which will help you clear all your assignment-related doubts at low cost.

    ReplyDelete

  27. A high-standard post with all imperative information about Assignment Help UK services. Looking forward to avail the premium services.

    ReplyDelete
  28. This post is not just informative but impressive also. The post is so convincing that it created an urge to choose Assignment Help services. You can email us at Info@Myassignmenthelpau.Com or Phone Number: +61-2-8005-8227

    ReplyDelete
  29. Took me time to read all the comments, but I really enjoyed the article. It proved to be Very helpful to me and I am sure to all the commenters here! picbear

    ReplyDelete
  30. We aim to provide a complete law dissertation help in UK we have put together all the dissertation consulting services that are required to give a complete help to the students. Are you too stuck with writing your dissertation on UK neonatal care? Cannot figure out how to proceed with your dissertation paper on nursing ethics in UK? Whatever the topic might be, always remember that Dissertation Providers is there to give nursing dissertation help when you are assigned to write one.

    ReplyDelete
  31. Hey, I am Olivia Crew as an “Academic Writer” in Livewebtutors. The above post has given reliable and genuine information about Assignment Help Australia. Looking forward to avail their eminent services.
    visit now:- assignment help australia

    ReplyDelete
  32. Thanks for sharing this blog post, such extraordinary data, Appreciate the positive input. I generally like these stuff. Similarly, we examined the substance on the pages of the site, including best Assignment Help writing service specific things, thanks and keep it up.

    ReplyDelete

  33. Excellent article. Very interesting to read. I really love to read such a nice article. Thanks! keep rocking.

    Click Here : caterpillar used wheel excavator

    ReplyDelete
  34. Hello
    My name is Sarah Smith and This is a very nice post. Thanks for sharing with us. Keep it up.
    For Best myassignmenthelp in UK for 24*7.

    ReplyDelete
  35. I love to visit your site repeatedly because; here I find all information is very useful and educational for me. vancouver referencing

    ReplyDelete
  36. A flawless paper is what students must submit and the task of editing and proofreading the assignment papers is risky. However, with the introduction of editing and proofreading services, today, the students are in relief. And only international students know it better because to them English is a second language.
    Math homework especially of the modern education system is quite complicated which can make it troublesome for the children and the parents. The learning process can also get harmed. Availing the primary homework help can be a solution to this problem which can be beneficial especially for the students’ education.

    ReplyDelete
  37. The theories of financial economics are implemented to review how time, risk and opportunity, information and cost can cause of incentive and disincentives for a certain decision.Financial Economics evolves sophisticated models and also transport economics is recognized as a sub-discipline of economics (also has a strong link with civil engineering), deals with the reasons and answers which are directly related to the allocation of resources. MyAssignmentHelp.com has enthusiastic, committed and dedicated team of transport economics experts, who are responsible for allocating good services to students.

    ReplyDelete